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Calibration services

You can keep you equipment running in like-new condition with a Factory Certified Calibration Plan.
This plan includes:

  • Verification of specifications using proprietary procedures developed by Tektronix and Keithley
  • Adjustment as necessary to restore top performance
  •  Updates to instrument firmwar
  • Minor repairs when needed
  • Installation of reliability and safety updates
  • Traceability to national metrology institutes
  • Certificate of Traceable Calibration
  • Maintenance of traceability records
  • Optional test data report

  • Opt. C3: Calbration services for 3 years

  • Opt. C5: Calbration services for 5 years

Repair services

The Tek Care service plan safeguards your investment and keeps your Tektronix products running like new with an extension of the factory warranty. The Tek Care service plan includes:

  • Fast turnaround time
  • Covers full repair costs including all parts, labor, and transportation
  • Instruments returned to like-new factory performanc
  • 90 day service warranty
  • Includes calibration (if necessary) and adjustments to published accuracy specifications

  • Opt. R3
    Standard warranty extended to 3 years. Covers parts, labor and 2 day shipping within country. Guarantees faster repair time than without coverage. All repairs include calibration and updates. Hassle free – a single call starts the process.

  • Opt. R5
    Standard warranty extended to 5 years. Covers parts, labor and 2 day shipping within country. Guarantees faster repair time than without coverage. All repairs include calibration and updates. Hassle free – a single call starts the process.

Total product protection services

Whether you are in a controlled lab or on the floor of a manufacturing plant, your equipment is subject to a variety of hazards, including being dropped, damaged in transit, poorly stored or worse. Any one of these factors can lead to thousands of dollars in on-demand repair or replacement costs. Unplanned expenses are reduced and your investment is protected when you choose Total Product Protection from Tektronix. Accidents happen, but we’ve got you covered.

  • 3 or 5 year protection plan
  • Coverage from wear and tear
  • Covers damage caused by ESD or EOS events1
  • Single point of contact to manage your service journey
  • Return shipping at no cost
  • Includes calibration (if necessary) and adjustments to published    accuracy specifications

  • Opt. T3
    The 3 year Total Product Protection Plan includes repair-or-replacement coverage from wear and tear, accidental damage, ESD or EOS. Guarantees faster repair time than without coverage.

  • Opt. T5
    The 5 year Total Product Protection Plan includes repair-or-replacement coverage from wear and tear, accidental damage, ESD or EOS. Guarantees faster repair time than without coverage.

GOLD SERVICE

  • 3 or 5 year protection plan
  • Instruments in loan within 48 hours
  • Covers damage caused by ESD or EOS events1
  • Single point of contact to manage your service journey
  • Return shipping at no cost
  • Includes calibration (if necessary) and adjustments  to published accuracy specifications
Service Plan Feature Total Protection (Opt:T3,T5) Gold Care (Opt:G3,G5) Tek Care (Opt:R3,R5)
Extension of factory warranty ✔ ✔ ✔
Protection from manufacturer defects ✔ ✔ ✔
Free factory certified calibration with repair (if necessary) ✔ ✔ ✔
Free in-country shipping ✔ ✔ ✔
Priority on-bench service  ✔  ✔
Coverage of user-caused EOS and ESD damage  ✔   ✔
Coverage from accidental damage  ✔ 
Coverage from normal wear and tear   ✔ 
Loaner unit during shipped within 48 hours ✔